NTT DATA Payment Services today unveiled ADAPTIS, a suite of integrated payment solutions and more that is designed to meet the evolving needs of modern businesses. Introduced at an exclusive brand launch event, ADAPTIS marks a strategic milestone in the Company’s transformation, bringing together innovation, flexibility and regional expertise to shape the future of commerce in Southeast Asia.
The ADAPTIS suite of services includes five key offerings designed to empower businesses with greater flexibility and efficiency:
ADAPTIS In-Store for seamless retail transactions
ADAPTIS e-Commerce for secure online payments
ADAPTIS Financing to support business growth
ADAPTIS Enterprise for scalable payment infrastructure
ADAPTIS VAS (Value-Added Services) to optimise our client’s business operations
“ADAPTIS is our answer to the evolving demands of the digital economy,” said Sean Hesh, Group Chief Executive Officer and Executive Director of NTT DATA Payment Services. “Having served Malaysia, Thailand, and the Philippines for decades, and with over 500,000 touchpoints across these countries, we understand what businesses need. ADAPTIS is built to be flexible, localised, and future-ready, helping businesses scale efficiently while providing customers with seamless payment experiences.”
A key highlight of the event was a panel discussion featuring Shinichiro Nishikawa - Head of Global Payments and Services Division, NTT DATA Japan, Sean Hesh - Group Chief Executive Officer, NTT DATA Payment Services, Enoch Chhabra – Chief Executive Officer (Payment Services & e-pay), NTT DATA Payment Services, Yuichiro Sato – Chief Executive Officer (e-Commerce Solutions), NTT DATA Payment Services and Jeremy Low – Group Head of Operations, NTT DATA Payment Services and Chief Operating Officer, Paysys, centered on the theme: “Next in Commerce: From Competition to Collaboration.” The discussion explored how NTT DATA Payment Services has integrated formerly competing brands into a unified ecosystem, creating greater synergy and innovation in the global payments space.
Shinichiro Nishikawa, Head of Global Payments and Services Division, NTT DATA Japan, emphasised the strategic importance of this evolution, stating that, “the future of payments is not just about transactions, it’s about ecosystems. By bringing together Asian payments industry leaders under the NTT DATA Payment Services umbrella, we are building a more connected, intelligent, and resilient regional commerce infrastructure. ADAPTIS reflects our commitment to seamless integration, localised solutions, and large-scale innovation that empowers businesses worldwide.”
The ADAPTIS launch comes after the GHL Systems Berhad’s acquisition by NTT DATA Japan in 2024, making it a wholly owned subsidiary of one of the world’s top ten global IT service providers.
In line with this strategic transformation, the company officially rebranded as NTT DATA Payment Services Sdn. Bhd. on 13 November 2024, aligning with its new vision while maintaining the high standards of service that merchants and businesses have come to expect.
Following its debut in Malaysia, the ADAPTIS suite will be rolling out in Thailand and the Philippines later this year, further strengthening NTT DATA Payment Services’ commitment to delivering cutting-edge payment solutions across the region.
For more information on ADAPTIS, visit www.nttdatapay.com