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30 July 2025, Japan

NTT DATA Launches Global Unified Brand “ADAPTIS” in Japan to Meet Diverse and Evolving Payment Needs

JAPAN, 30 July 2025 – NTT DATA Japan and its group company Paygent will launch the globally unified merchant payment service brand ADAPTIS in Japan starting 1 September 2025.

As cashless transactions become more widespread and sales models continue to diversify, payment services are no longer limited to simple monetary exchanges. Today, they play a key role in enhancing customer experience and driving business growth. By integrating previously segmented payment services under the ADAPTIS brand, NTT DATA and Paygent aim to support merchants in delivering more seamless, convenient, and scalable payment experiences, for both consumers and employees—across increasingly complex commerce environments.

Background

Driven by technological advancements, cashless payments have rapidly gained popularity. New purchasing formats such as subscriptions and live commerce are becoming the norm. At the same time, there is growing demand for payment infrastructures that are inclusive and accessible across both urban and rural regions, underscoring the role of payments in solving broader societal challenges.

For nearly four decades, NTT DATA has operated the CAFIS® payment platform to support the development of a more efficient, cashless society in Japan. In response to evolving market needs, the NTT DATA Group will now unify its diverse merchant payment services under the ADAPTIS global brand to provide greater clarity and value to merchants.

The CAFIS network will continue to operate as the foundational infrastructure for payments in Japan.

Overview of ADAPTIS in Japan

The ADAPTIS brand will officially launch in Japan on 1 September 2025. Built on six integrated service categories, ADAPTIS offers a comprehensive suite of payment solutions designed to address a wide range of merchant challenges. The brand promises to create a positive impact for merchants, consumers, and local communities alike.

ADAPTIS Service Categories

  1. ADAPTIS In-Store – In-Store Payments

    Face-to-face payment services including traditional cash registers, self-checkouts, table-side, or curbside payment options. (e.g. Arch, PastelPort)

  2. ADAPTIS e-Commerce – Online Payments

    Secure and reliable online payment solutions for e-commerce websites, subscription-based businesses, and in-app purchases. (e.g. Omni Payment Gateway, Payment Agency Service by Paygent)

  3. ADAPTIS Financing – Improved Cash Flow

    Financial services that support merchant growth and liquidity. (e.g. Quick Funding by Paygent)

  4. ADAPTIS Enterprise – B2B Payments

    Digitised inter-company payment and collection services designed to reduce operational burdens. (e.g. BizPay by Paygent)

  5. ADAPTIS Bill Payment – Bill Collection Services

    Simple and seamless solutions for invoice and bill collection across various channels. (e.g. Convenience Store Bill Collection Service, Mobile Regi)

  6. ADAPTIS VAS (Value-Added Services) – Merchant Enablement Solutions

    Complementary services that support operational efficiency and merchant growth. (e.g. KOKO PASS, Digital Back Office)

Key Features

ADAPTIS enables end-to-end solutions tailored to different merchant needs, from in-store and online payments to B2B transactions, cash flow management, and operational support.

By offering flexible services based on each merchant’s business model and sales channels, ADAPTIS enhances both the consumer purchase journey and employee experience. The brand also helps merchants bridge the gap between physical and digital commerce while simplifying backend processes like accounting and reconciliation.

Future Developments

NTT DATA and Paygent will gradually migrate their existing merchant payment services under the ADAPTIS brand, with full integration targeted for completion by March 2026.